Managing the Risks of IT Outsourcing

Managing the Risks of IT Outsourcing
Author: Ian Tho
Publsiher: Routledge
Total Pages: 224
Release: 2012-06-14
Genre: Business & Economics
ISBN: 9781136381621

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This book shows IT managers how to identify, mitigate and manage risks in an IT outsourcing exercise. The book explores current trends and highlights key issues and changes that are taking place within outsourcing. Attention is given to identifying the drivers and related risks of outsourcing by examining recently published and existing concepts of IT outsourcing. Founded on academic theory and empirical and quantitative information, this book: * Incorporates the complete risk identification and mitigation life cycle * Highlights the concept of core competency * Looks at motivating factors and working relationships of the buyer and supplier * Provides background to understand the risks as a result of ‘human factors’ as defined by the agency theory * Reviews the areas of risk that influence the decision to outsource the IT function * Examines the forces that determine the equilibrium in the risk profiles for the buyer and supplier

Managing Risk and Security in Outsourcing IT Services

Managing Risk and Security in Outsourcing IT Services
Author: Frank Siepmann
Publsiher: CRC Press
Total Pages: 244
Release: 2013-12-09
Genre: Business & Economics
ISBN: 9780429838040

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With cloud computing quickly becoming a standard in today's IT environments, many security experts are raising concerns regarding security and privacy in outsourced cloud environments-requiring a change in how we evaluate risk and protect information, processes, and people.Managing Risk and Security in Outsourcing IT Services: Onshore, Offshore and

The Insider s Guide to Outsourcing Risks and Rewards

The Insider s Guide to Outsourcing Risks and Rewards
Author: Johann Rost
Publsiher: CRC Press
Total Pages: 312
Release: 2016-04-19
Genre: Business & Economics
ISBN: 9781420013368

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It is essential for a corporation to not only survive but thrive in today's global outsourcing environment. The Insider's Guide to Outsourcing Risks and Rewards is a comprehensive and accessible resource that assists an organization in deciding whether it will benefit from pursuing-or not pursuing-such an endeavor. The author, an 18-year ve

Information Technology Outsourcing

Information Technology Outsourcing
Author: Suzanne Rivard,Benoit A. Aubert
Publsiher: Routledge
Total Pages: 336
Release: 2015-03-26
Genre: Business & Economics
ISBN: 9781317467922

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This new volume in the "Advances in Management Information Systems" series presents the latest cutting-edge knowledge in IT outsourcing. As part of the growing business trend to outsourcing various operations, IT outsourcing both determines the governance of a vital organizational function and influences the processes of exploitation and exploration in all other functions of an enterprise. In keeping with the mission of the "AMIS" series, the editors of this volume have framed the domain of research and practice broadly. "Information Technology Outsourcing" provides leading edge research on both the variety of decisions regarding the outsourcing of IS services and the management of the relationship with service suppliers.

Information Systems Outsourcing

Information Systems Outsourcing
Author: Rudy Hirschheim,Armin Heinzl,Jens Dibbern
Publsiher: Springer Nature
Total Pages: 481
Release: 2020-06-04
Genre: Business & Economics
ISBN: 9783030458195

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This book highlights research that contributes to a better understanding of emerging challenges in information systems (IS) outsourcing. Important topics covered include: how to digitally innovate through IS outsourcing; how to govern outsourced digitalization projects; how to cope with complex multi-vendor and micro-services arrangements; how to manage data sourcing and data partnerships, including issues of cybersecurity; and how to cope with the increasing demands of internationalization and new sourcing models, such as crowdsourcing, cloud sourcing and robotic process automation. These issues are approached from the client’s perspective, vendor’s perspective, or both. Given its scope, the book will be of interest to all researchers and students in the fields of Information Systems, Management, and Organization, as well as corporate executives and professionals seeking a more profound analysis of the underlying factors and mechanisms of outsourcing.

Outsourcing Management Information Systems

Outsourcing Management Information Systems
Author: Schniederjans, Ashlyn,Schniederjans, Dara,Schniederjans, Marc
Publsiher: IGI Global
Total Pages: 404
Release: 2006-09-30
Genre: Computers
ISBN: 9781599041971

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"This book balances the positive outcomes of outsourcing, which have made it a popular management strategy with the negative to provide a more inclusive decision; it explores risk factors that have not yet been widely associated with this strategy. It focuses on the conceptual "what", "why", and "where" aspects of outsourcing as well as the methodological "how" aspects"--Provided by publisher.

Global IT Outsourcing

Global IT Outsourcing
Author: Sundeep Sahay,Brian Nicholson,S. Krishna
Publsiher: Cambridge University Press
Total Pages: 135
Release: 2003-11-20
Genre: Technology & Engineering
ISBN: 9781139438216

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This book offers key insights into how to manage software development across international boundaries. It is based on a series of case studies looking at the relationships between firms from North America, the UK, Japan and Korea with Indian software houses. In these case studies, which have typically been compiled over a 3-4 year timespan, the authors analyse the multi-faceted challenges encountered in managing these Global Software Alliances (GSAs). These challenges range from the conflicts that managers face when dealing with distance, to the tensions of transferring knowledge across time and space, to issues in trying to establish universal standards in a context of constant change, and the problems of identity that developers and clients experience in having to deal with different organizations and countries. Throughout the book, the authors draw on their extensive research and experience to offer constructive advice on how to manage GSAs more effectively.

Supply Chain Games Operations Management and Risk Valuation

Supply Chain Games  Operations Management and Risk Valuation
Author: Konstantin Kogan,Charles S. Tapiero
Publsiher: Springer Science & Business Media
Total Pages: 513
Release: 2007-09-05
Genre: Business & Economics
ISBN: 9780387727769

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In today’s global economy, operations strategy in supply chains must assume an ever-expanding and strategic role of risks. These operational and strategic facets entail a brand new set of operational problems and risks that have not always been understood or managed very well. This book provides the means to understand, to model and to analyze these outstanding issues and problems that are the essential elements in managing supply chains today.

Outsourcing

Outsourcing
Author: Chris Lonsdale,Andrew W. Cox
Publsiher: Unknown
Total Pages: 221
Release: 1998
Genre: Contracting out
ISBN: IND:30000055857340

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Key texts in managing outsourcing risks are outlined in this study along with a critical analysis of the operational tools and techniques which dominate academic/practitioner thinking.

Managing Risk and Security in Outsourcing IT Services

Managing Risk and Security in Outsourcing IT Services
Author: Frank Siepmann
Publsiher: CRC Press
Total Pages: 244
Release: 2013-12-09
Genre: Business & Economics
ISBN: 9781439879108

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With cloud computing quickly becoming a standard in today’s IT environments, many security experts are raising concerns regarding security and privacy in outsourced cloud environments—requiring a change in how we evaluate risk and protect information, processes, and people. Managing Risk and Security in Outsourcing IT Services: Onshore, Offshore and the Cloud explains how to address the security risks that can arise from outsourcing or adopting cloud technology. Providing you with an understanding of the fundamentals, it supplies authoritative guidance and examples on how to tailor the right risk approach for your organization. Covering onshore, offshore, and cloud services, it provides concrete examples and illustrative case studies that describe the specifics of what to do and what not to do across a variety of implementation scenarios. This book will be especially helpful to managers challenged with an outsourcing situation—whether preparing for it, living it day to day, or being tasked to safely bring back information systems to the organization. Many factors can play into the success or failure of an outsourcing initiative. This book not only provides the technical background required, but also the practical information about outsourcing and its mechanics. By describing and analyzing outsourcing industry processes and technologies, along with their security and privacy impacts, this book provides the fundamental understanding and guidance you need to keep your information, processes, and people secure when IT services are outsourced.

The Role of Organisational Change Management in Offshore Outsourcing of Information Technology Services

The Role of Organisational Change Management in Offshore Outsourcing of Information Technology Services
Author: T. R. Ramanathan
Publsiher: Universal-Publishers
Total Pages: 188
Release: 2009-03-01
Genre: Business & Economics
ISBN: 9781599427096

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This research study seeks to understand the nature of organisational change with respect to offshore outsourcing of information technology services in a multinational pharmaceutical company, and to examine the effectiveness of approaches used to manage this change so that lessons may be drawn from these experiences. Despite the abundant literature on effective organisational change management, the key factors that need to be managed properly at different stages of the offshore outsourcing process are not well understood. The research adopts a processual view to paint a broad picture of the issues involved in these different stages. A generic process model of change, based on the review of the change literature, was first developed to represent how change was intended to occur. This model focuses on the following four stages in the change process: context, diagnosis and planning, implementation, and institutionalisation. The research employs an interpretive case study approach and draws on fieldwork from three independent information systems departments (cases) of the company, where offshore outsourcing programmes were implemented. Qualitative data from semi-structured interviews, direct observation and document analysis are analysed by applying the generic process model to produce a detailed account of the way in which change was managed in the case organisations. The findings reveal that a combination of contextual factors, both external and internal to the company, influenced the adoption and use of offshore outsourcing in the case organisations. Externally, the economic forces were found to be the main catalyst for the change, while internally the role of the executive leadership and the lack of internal resources further explain the motivations behind the adoption of offshore outsourcing. The study illustrates that achieving successful outcomes from offshore outsourcing activities critically depends on the organisation adequately addressing a number of factors, such as conveying a sense of urgency, developing and communicating the vision, identifying the benefits of change and how they will be delivered, generating short-term wins, providing education and training, developing a fit between the change and organisational culture, etc., throughout the change process. The findings also highlight the effects of offshore outsourcing on the case organisations, including change in job roles and responsibilities and organisational learning activities that enable corrective actions to improve change management efforts. An important contribution of this research is the development of a model providing a more comprehensive understanding of the change process associated with the implementation of offshore IT outsourcing. Recommendations for policy makers and change managers to improve change management practice based on the research findings, as well as recommendations for further research, form a significant part of the conclusions.

The Art of Successful Information Systems Outsourcing

The Art of Successful Information Systems Outsourcing
Author: David Gefen
Publsiher: Business Expert Press
Total Pages: 216
Release: 2011-01-15
Genre: Business & Economics
ISBN: 1606491628

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This book is unique in that it does not simply discuss an author's practitioner experience or present a summary of academic research on what makes projects succeed. Rather, this book does not hide the real complexity of the issue and does not attempt to introduce the reader to some elusive nonexistent boilerplate solution. The book does include real world experience and does summarize academic research, but it also treats outsourcing for what it is -- an incredibly complex process. There are however many steps managers can take to understand outsourcing for what it really is and manage this process accordingly. It is this focus on the correct mindset, rather than the methodological steps alone, that makes this book unique, and that is why the title of the book is about outsourcing as an art and philosophy.

Business Process Outsourcing

Business Process Outsourcing
Author: Rick L. Click,Thomas N. Duening
Publsiher: John Wiley & Sons
Total Pages: 241
Release: 2004-11-11
Genre: Business & Economics
ISBN: 9780471700975

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Business Process Outsourcing (BPO) is becoming the new revolutionas company's of all sizes are seeking to take advantage of thissource of competitive advantage. This book provides a step-by-step approach to understanding theapplication of Business Process Outsourcing, assessing the BPOopportunity in the company, and then managing the transition toBPO. It serves as a guide to implementing BPO and as a referencesource to solving the variety of issues that may arise during a BPOinitiative. Each chapter features a case study, insight from apractitioner, focus on how BPO affects people, and ethicalconsiderations. * Discusses both the how and why of business process outsourcingwith a straightforward "how to" approach. * Provides managers with the tools to analyse the BPO opportunitiesfor their own firms, as well as techniques and strategies formanaging a BPO initiative. * Empowers businesses of all sizes to take advantage of thisall-encompassing business revolution.

RISK MANAGEMENT IN BANKS

RISK MANAGEMENT IN BANKS
Author: Dr. Mustari Hanmanth. N.,Dr. Waghamare Shivaji
Publsiher: Lulu.com
Total Pages: 135
Release: 2022
Genre: Electronic Book
ISBN: 9781304923622

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Information Systems Outsourcing

Information Systems Outsourcing
Author: Rudy Hirschheim,Armin Heinzl,Jens Dibbern
Publsiher: Springer Science & Business Media
Total Pages: 538
Release: 2013-03-09
Genre: Business & Economics
ISBN: 9783662047545

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This book attempts to synthesize what is known about information systems (IS) outsourcing by dividing the subject into six interrelated parts. It contains an excellent collection of high-quality articles on information systems outsourcing and examples of successful outsourcing in organizations through empirical surveys and case studies. It also offers new insights into hot topics such as information technology offshoring.