QBQ The Question Behind the Question

QBQ  The Question Behind the Question
Author: John G. Miller
Publsiher: Penguin
Total Pages: 160
Release: 2004-09-09
Genre: Business & Economics
ISBN: 0399152334

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The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.

Flipping the Switch

Flipping the Switch
Author: John G. Miller
Publsiher: Penguin
Total Pages: 144
Release: 2005-12-29
Genre: Business & Economics
ISBN: 9781101221259

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In his bestselling book QBQ! The Question Behind the Question, John G. Miller revealed how personal accountability helps to create opportunity, overcome obstacles, and achieve goals by eliminating blame, complaining, and procrastination. The result? Stronger organizations, more dynamic teams, and healthier relationships. Now Miller takes readers to the next level to show how they can use the power of the QBQ! and personal accountability every day. When a light switch is flipped the flow of energy that is released reaches the lightbulb in an instant, bringing it to life. Similarly, asking the right kind of question-a QBQ-is the first step to empowering what Miller calls the Advantage Principles-five essential practices that will lead to a richer experience in every aspect of life: - LEARNING: live an engaged and energized life through positive personal growth and change - OWNERSHIP: attain goals by becoming a solution-oriented person who solves problems - CREATIVITY: find new ways to achieve by succeeding "within the box" - SERVICE: build a legacy by helping others succeed - TRUST: develop deep and rewarding relationships With compelling real-life stories and keen insights, Miller demonstrates how anyone can find success and satisfaction by "flipping the switch."

The QBQ Workbook

The QBQ  Workbook
Author: John G. Miller,Kristin E. Lindeen
Publsiher: Penguin
Total Pages: 160
Release: 2016-10-18
Genre: Business & Economics
ISBN: 9780143129912

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From the bestselling author of QBQ! The Question Behind the Question comes a workbook to help you on your journey to embrace personal accountability. Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done. QBQ!: The Question Behind the Question, now a classic bestselling guide celebrating 15 years in print, addresses the most important issue in business and society today: personal accountability. This brand-new workbook and study guide will take you deeper into the material, allowing you to explore and absorb how to replace blame, complaining, and procrastination with personal accountability, by asking the simple question, "What can I do better next time?" Instead of, "Who dropped the ball?" "Why do they keep messing up?" or "Why do we have to go through all these changes?" you will begin to ask, "How can I improve this situation?" "What can I contribute?" and "How can I make a difference?" The perfect companion to QBQ! and a powerful tool for individuals, teams, and organizations, this deceptively simple workbook presents a bold new way to solve problems, improve teamwork, increase productivity, and pave the way for extraordinary success.

Personal Accountability

Personal Accountability
Author: John G. Miller
Publsiher: Unknown
Total Pages: 301
Release: 1998
Genre: Corporate culture.
ISBN: 0966583213

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John Miller reveals a practical method for eliminating these unhealthy patterns from our organizations and our lives. The solution is Personal Accountability -- a concept that is lacking in the work place today. In Personal Accountability, John shows us how to practice the master principle of Personal Accountability using The Question Behind the Question, an idea that has transformed organizations and individuals alike. When we begin to apply the QBQ, we can bring to life such "Pillar Principles" as Ownership, Creativity, Trust, Courage and Integrity. Book jacket.

Outstanding

Outstanding
Author: John G. Miller
Publsiher: Penguin
Total Pages: 224
Release: 2010-01-07
Genre: Business & Economics
ISBN: 9781101184950

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"Outstanding! hits the nail on the head in every way: Practical content, terrific stories, and an easy read. Miller has provided a road map for organizations to become exceptional--just follow the path laid out. Definitely a must read!" --Dave Ramsey, author of Total Money Makeover and host of The Dave Ramsey Show Every day outstanding organizations do things and promote values that ensure they will retain customers, grow revenues, increase market share, and build their reputations. People in these organizations hold values and take actions-- individually and collectively--that are not always easy or obvious but are fundamentally powerful. Informed by his own commitment to the concept of personal accountability and enlivened by compelling true stories from exceptional organizations, in this insightful and accessible book John Miller identifies the principles and behaviors that distinguish such organizations from the pack and provides readers with ways to integrate them into their own work. With its pithy entries that carry significant impact, Outstanding is by turns a playbook, a guide, and an inspiration. It is filled with practical ideas that can--and should--be used every single day by individuals and teams from the boardroom to the stockroom for creating a distinguished organization with which customers and stakeholders will want to work.

Raising Accountable Kids

Raising Accountable Kids
Author: John G. Miller,Karen G. Miller
Publsiher: Penguin
Total Pages: 160
Release: 2016-10-18
Genre: Family & Relationships
ISBN: 9781524704766

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How often have we heard complaints like these? “Why don’t my kids do what I say?” “Who made the mess in here?” “When will my teen make better choices?” These are the kinds of questions that parents ask that lead not only to complaining, but to victim thinking, procrastination, and blaming. The solution: Learn to parent the QBQ® way – and bring personal accountability to life within our families. Based on the same concepts that have made John Miller’s signature work, QBQ: The Question Behind the Question, an international bestseller over the last decade, Raising Accountable Kids provides the tool called the QBQ or The Question Behind the Question that will help every parent look behind questions such as “Why won’t my kids listen?” or “When will they do what I ask?” to find better ones—QBQs—like “What can I do differently?” or “How can I improve as a parent?” This simple but challenging concept turns the focus – and responsibility – back to parents and to what they can do to make a difference. With thoughtful commentary, observation, and advice, illustrated with engaging and memorable anecdotes that are the hallmarks of John Miller’s previous books, Raising Accountable Kids provides all moms and dads with the means and inspiration to be more effective parents – as well as teach their children how to practice their own brand of personal accountability – to create a happy, healthy family for a lifetime.

QBQ The Question Behind the Question

QBQ  The Question Behind the Question
Author: John G. Miller
Publsiher: Penguin
Total Pages: 160
Release: 2004-09-09
Genre: Business & Economics
ISBN: 9781101203019

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The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed. THE QBQ! PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.

Self Handicapping Leadership

Self Handicapping Leadership
Author: Phillip J. Decker,Jordan Paul Mitchell
Publsiher: FT Press
Total Pages: 300
Release: 2015-11-12
Genre: Business & Economics
ISBN: 9780134119892

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Every day, millions of employees watch their leaders sabotage themselves. They watch, they learn, and then they do it, too. Next thing you know, everyone’s lost motivation, and nobody takes ownership. That’s how organizations fail. This book will help you break the vicious cycle of self-handicapping leadership in your organization, stop the excuses, and unleash all the performance your team is capable of delivering. Phil and Jordan reveal how and why people handicap themselves even when they know better. Next, they offer real solutions from their own pioneering research and consulting. You’ll find practical ways to strengthen accountability and self-awareness, recognize the “big picture,” improve decision-making, deepen trust and engagement, develop talent, escape micromanagement, and focus relentlessly on outcomes. Your colleagues can be far more effective, and so can you. In fact, it starts with you–right here, right now, with this book. Many leaders inadvertently create cultures of failure. They model and promote “selfhandicapping” actions, where people withdraw effort or create new problems, in order to maintain their own self-images of competence. Self-Handicapping Leadership shines the spotlight on this widespread and destructive phenomenon and presents real action plans for overcoming it.

Why People Fail

Why People Fail
Author: Siimon Reynolds
Publsiher: John Wiley & Sons
Total Pages: 256
Release: 2011-09-23
Genre: Business & Economics
ISBN: 9781118129050

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Silver Medal Winner, Success and Motivation, 2012 Axiom Business Book Awards An essential guide for mastering failure in order to achieve your goals Success is often just a moment—a goal fulfilled, soon to be replaced with new goals. But failure is the ambitious person's constant companion, often dogging us for months, years or even decades before we finally reach our aim. In the groundbreaking book Why People Fail, Siimon Reynolds, one of the world's most successful entrepreneurs, explores the main causes of failure, in any field, and reveals solutions for overcoming them and creating a successful personal and professional life. Why People Fail offers strategies and ideas for defeating the sixteen most common failure habits such as destructive thinking, low productivity, stress, fixed mindset, lack of daily rituals, and more. Outlines the common habits that lead to failure and shows how to overcome them Features dozens of tips and exercises to help increase business and personal success Written by Siimon Reynolds, an internationally recognized expert on high performance and business excellence Many people have changed their lives by mastering just one of the timeless principles in this book. Master five or ten and your life will rocket to a totally new level.

The Wisdom of Oz

The Wisdom of Oz
Author: Roger Connors,Tom Smith
Publsiher: Penguin
Total Pages: 160
Release: 2014-09-04
Genre: Self-Help
ISBN: 9780698152557

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Why does the story of Dorothy, the Scarecrow, the Tin Man, and the Cowardly Lion touch us? Like all great entertainment, their journey resonates. We see ourselves in the characters and likewise wish we possessed the power, the brains, the heart, and the courage to make our own dreams come true. So what are your dreams? What do you want? Is it a promotion? Improving a relationship? Rescuing a child? Finding a new job? Saving a marriage? Getting a degree? Finding the love of your life? Making a difference in your community? This book will help you get whatever you consider worthwhile in life. Simply put, when you unleash the power of personal accountability it will energize you in lifealtering ways, giving you a concrete boost that enhances your ability to think, to withstand adversity, to generate confidence, and to increase your own natural emotional, mental, and intellectual strength. Roger Connors and Tom Smith know this because they’ve seen it work in their own lives and witnessed it in the lives of some of the most successful and influential people in the world. The authors first introduced this powerful accountability philosophy in the New York Times bestseller The Oz Principle. Since then, millions have come to know them as “The Oz Guys” and they have gone on to help leaders all over the world teach and apply the principles you’re about to learn. Principles that have generated billions of dollars of wealth—along with a host of even more important results. Devotees of The Oz Principle have brought lifesaving medications to market, created better education in community colleges, greatly surpassed charity fund-raising goals, and improved medical practices in battlefield hospitals. In The Wisdom of Oz, Connors and Smith present the practical and powerful principles of personal accountability in simple, down-to-earth terms that you can apply in your homes, schools, communities, churches, and volunteer groups. The book will help you strengthen family relationships, improve friendships, motivate children, increase value on the job, improve health and financial well-being, or achieve whatever it is you most desire. Drawing on engaging stories about those who have overcome great odds—including South African president Nelson Mandela, Polish WWII hero Irena Sendler, and everyday men and women—Connors and Smith demonstrate that by taking personal ownership of your goals and accepting responsibility for your performance, you also take control of your success. You will read stories about people just like you who learned to beat their struggles, like the New York area fisherman who fell off his lobster boat and was adrift at sea for twelve hours in the chilly Atlantic . . . but survived. You will learn the traits that allowed a college senior who landed flat on her face in a 600-meter race to jump up and win. Or a thirteen-year-old soccer player who moved from the bench to the starting lineup. You will discover that while no one will ever wave a wizard’s wand and magically solve all your problems, there is a way to experience the near magical impact of personal accountability.

Reality Based Leadership

Reality Based Leadership
Author: Cy Wakeman
Publsiher: John Wiley & Sons
Total Pages: 192
Release: 2010-09-21
Genre: Business & Economics
ISBN: 9780470613504

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Leadership strategies grounded in reality and focused on results Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking-if people actually were quitting. Worse, they go to work, punching time clocks and collecting pay checks, while completely checked out emotionally. In Reality-Based Leadership, expert Fast Company blogger Cy Wakeman reveals how to be the kind of leader who changes the way people think about and perceive their circumstances-one who deals with the facts, clarifies roles, gives clear and direct feedback, and insists that everyone do the same-without drama or defensiveness. Filled with dynamic examples, innovative tools, and diagnostic tests, this book shows you how to become a Reality-Based Leader, revealing how to: Uncover destructive thought patterns with yourself and others Diffuse drama and lead the person in front of you Stop managing and start leading, empowering others to focus on facts and think for themselves Equipped with a facts-based, confident approach, you will free yourself from the frustrations you face at work and transform yourself into a Reality-Based Leader, with the ability to liberate and inspire others.

Parenting the QBQ Way

Parenting the QBQ Way
Author: John G. Miller,Karen G. Miller
Publsiher: Perigee Trade
Total Pages: 142
Release: 2012
Genre: Family & Relationships
ISBN: 0399161929

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Counsels readers on how to adjust approaches to parenting in order to foster better communication and discipline and shares strategies for creating a healthy family environment and imparting key lessons in responsibility.

A Company of Owners

A Company of Owners
Author: Daren Martin
Publsiher: Clovercroft Publishing
Total Pages: 192
Release: 2021-08-21
Genre: Business & Economics
ISBN: 9781942557517

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Lack of employee engagement is the biggest challenge facing business owners and leaders today. Daren Martin delivers proven insights and solutions he uses to create ownership cultures in some of the biggest companies in the world. This quick reading, hard hitting, solution oriented book will soon be a staple in top business leaders’ libraries. Using insights gleaned from years helping companies and coaching leaders, Dr. Martin teaches company leaders how to turn team members into owners. The visually appealing graphic layout easily engages readers and leads them through a dynamic learning process. This book is intense, humorous, challenging, thought provoking and extremely engaging.

Dear Nolita

Dear Nolita
Author: Wesley Hawkins
Publsiher: Unknown
Total Pages: 204
Release: 2019-09-21
Genre: Electronic Book
ISBN: 1799227499

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The Stunning Story of Our NeighborsWelcome to the meanest streets in America.Where Wesley Hawkins grew up, abandoned buildings were called "abandominiums." More families lived in these burned-out houses without utilities than could afford rent or running water. Neighbors shared electricity by running extension cords out of their windows, and and anyone had anything, shared.But it wasn't all tales of heartwarming community. In such extreme poverty, drugs were the only way out. Whether you were using them - like Hawkins' mother, whose heartbreaking story inspired his mentorship work - or selling them, like Hawkins was by the age of eleven in order to help feed his brothers and sisters.Some of you readers know exactly the America that Wesley Hawkins grew up in. You know it because you live there too. The most surprising part of this story, for you, might be the triumph through which Hawkins got out of the drug game and dedicated his life to helping other kids succeed and move up in the world while avoiding the drugs that destroyed his family, and killed his mother and her husband. Hawkins hopes his story will show you new worlds that are possible for you.Other readers may be more shocked by the true stories of tragedy contained in these pages - the sexual abuse suffered by Hawkins' grandmother and his mother, the abuse of children in underground fighting rings, and the deaths and his mother and her husband from drug-related causes. Hawkins hopes this book might change the way you see your neighbors, and those laws which show little regard for their well-being.Hawkins' non-profit, The Nolita Project, seeks to show youth raised in poverty that a better future really is possible for them. The Nolita Project provides mentorship, supportive relationships, tutoring, classes, and other services to kids from neighborhoods like the ones Hawkins himself grew up in. Read this book, and visit DearNolita.org, to find out how you can help.

The 85 Solution

The 85  Solution
Author: Linda Galindo
Publsiher: John Wiley and Sons
Total Pages: 256
Release: 2009-09-04
Genre: Business & Economics
ISBN: 0470535520

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A guide to personal accountability-the fundamental key to leadership success With the toughest economic downturn in recent history, the issue of accountability has taken center stage. However accountability is often confused with punishment, fault, blame and guilt. In this book, the author argues that the only true accountability is "personal accountability" and the only way to achieve it is to take responsibility for the outcomes of your choices, behaviors and actions. The 85% Solution reveals that to be truly accountable, leaders must accept no less than 85% of the responsibility for the outcomes of your actions; Empower themselves to take the risks and actions you must in order to get what they want; and Show they are willing to answer for the outcomes that result from their choices and actions. Offers a practical guide to personal accountability and reveals how this leads to personal and business success Guides readers to take the risks and actions to reach their goals Contains self-assessments for determining personal accountability index The author is an experienced consultant who works with organizations, teams, and individuals to improve their personal and work lives.